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Frequently Asked Questions
 
 
 

Yes. Absolutely! My Stow-n-Tow totes are machine washable. We recommend washing them inside out and alone the first time in cold water. For future washes, machine-wash inside out in cold water with similar colours. Then hang or lay flat to dry.

 

2. Is there tax on my purchase?

Yes.  All provincial tax rules apply and all tax rates are set according to the shipping destination.

Rates are as follows:

Ontario HST 13%

Nova Scotia, New Brunswick, Newfoundland and Labrador, Prince Edward Island, - HST 15%

All Other Provinces and Territories - GST 5%

 

3. Is there a cost for shipping?

Yes. Please check out our Shipping page for details.

 

4. Free local pickup?

 

If you prefer to pick up your tote we are happy to arrange a good time for you to come by, or alternatively we can bring it with us to one of the many shop-in-person events we attend.

 

5. How long will it take for My Stow-n-Tow tote to be ready?

We do try to stay ahead of the game by having some totes already crafted and available for sale. If your choice is already made, in most cases, it will be available for pickup within 24 hours or shipped within 48 hours.That said, each tote is affectionately crafted from scratch and we currently have a nine day turn around time.

We strive to produce a quality product and send it to you as quickly as possible, but we do not want to compromise our quality by rushing your specially crafted tote.